Overview You received a Welcome to Gensym e-mail with a link to create an account in the Support Portal, but the link is not working. Information When you submit a request to Gensym support for the f...
Overview You might face an issue with G2 before the transition of Daylight Savings Time where it impacts the time increments and you may wonder if there's a way in G2 to determine when will DST occu...
Overview You might be wondering if there is a way to adjust the column header width of a custom dialog grid view. For example, you’d like to get rid of the wasted space shown in the following pictur...
Overview You are looking for the ECCN (Export Control Classification Number) of Gensym G2 related to the Import/Export Laws section of the Gensym agreement. Information An Export Control Classificatio...
Overview This guide provides step-by-step instructions for switching PI database connections in G2. Common symptoms may include the inability to connect to the desired PI database or incorrect data be...